Features

Quickly add call button or link

Add our call buttons to your website and emails with just 1 line of code. Or use our simple www.call.ec short URL in your texts, emails and social posts

Agents and groups

Setup unlimited agent accounts for all your staff and create unlimited groups of agents ready to handle different types of incoming video & voice calls

Dynamic call routing

Route calls to the most appropriate agents or groups depending on factors such as time of day, or which web pages, emails or sms callers originate from

Simple for your users

No login, new apps or software downloads for your callers. With one click straight from their browser, sms, email or social apps they can be face to face with you for a real in-person experience

Video or voice-only

Video isn't always appropriate. So let your staff and callers choose whether to turn their video on, or use voice-only. Let them switch video on or off during the call with the click of a button

Easy screen sharing

With the click of a button your staff and callers can share a live view of their screens. It's view-only so completely secure, ensuring the other party can't take control or access the device

Caller tracking & insights

Track marketing ROI on the agent's live call handling screen. See the callers IP address, referrer page, current web page (including all parameters) and a new/repeat visitor flag. You can even pass your own dynamic data & insights

Channel pivoting

Create a connected impression of your organisation by seamlessly helping customers pivot with a single click from web, sms, social & chat directly to video and voice without interrupting their experience and workflow

Cross-platform

Your customers can call you from their favourite Mac, Windows, iPhone or Android devices. Our video engine works across web, mobile & desktop and uses the hugely popular WebRTC technology, built in to most modern browsers

Reliable infrastructure

Clickacall has been designed to be highly scalable and we can handle any volume of video & voice calls. Our systems are dependable, offering a high uptime and high quality video & voice calling solution

Enabling business growth

Creating a seamless environment to engage face to face with your digital visitors will help increase sales, improve customer satisfaction, increase up-sell & cross-sell, and help retain customers

Secure & compliant

Clickacall is completely private and calls are encrypted with industry-standard encryption. We are GDPR compliant, helping clients to conform to strict regulations and compliance requirements

free 14 day trial
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